Performing a clean un-install and re-install of Reckon Accounts Business | |||
ID: 331 | Category: Accounts - Business Range - Desktop & Hosted (previously QuickBooks) | Status: Resolved | Views: 21202 |
Question: How do I perform a clean un-install and re-install of Reckon Accounts Business (previously QuickBooks) Solution: It is sometimes necessary to perform a clean uninstall and install to remove residual Reckon Accounts Business installation files and folders left behind by Microsoft Add or Remove Programs. This is most often required when the Reckon Accounts Business function is damaged or when reinstalling Reckon Accounts Business does not correct an issue. Caution: Performing a clean install of Reckon Accounts requires that you also reinstall any other Reckon and Intuit software that share the same installation folder; including Reckon Accounts Personal (previously Quicken) and Customer Manager. It is also advisable to back up your company file to a safe location to prevent it from being accidentally deleted or overwritten. If you are unable to make a backup through Reckon Accounts Business you should use Windows' Copy/Paste command to copy your company files (qbw extensions only). Please be sure to have your Reckon Accounts Business installation disks or downloads, services packs and patches, installation keycode and license key handy before reinstalling Accounts Business. Detailed Instructions In this guide the letters nnnn refers to the name of your edition and yyyy refers to your year version of Reckon Accounts Business. 1. Uninstall Accounts Business Windows 10 & 8
Windows 7 & Vista:
Microsoft Windows XP:
2. Manually remove the following Reckon Accounts installation folders. Note: Removing the entire Intuit folder will also remove all of the sub folders that are contained within it. Your installation folders may appear differently depending on the version or versions of Accounts Business installed on your computer. Windows 10, 8, 7 & Vista:
Windows XP:
*If the Application Data or Program Data folder are not visible: Windows 10 & 8
Windows 7 & Vista:
Windows XP:
3. Remove Accounts Business (QuickBooks, Intuit) Registry keys Care: This step requires you to enter the Windows Registry. Changes to the Registry effect the behaviour of your computer. Incorrect changes may prevent your computer from running properly. If you are not confident in making changes to your Registry please refer to your IT professional. Before proceeding, make a backup of your Registry:
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Delete the Intuit keys
Need more help? Ask the Reckon Community at: https://community.reckon.com.au/reckon. | |||
Related Issues: No related issue is available. | |||
Submitted: 2/06/2009 | Modified: 20/04/2017 |